Forbes Travel Guide Online Hospitality Webinar - Frontline

This badge earner has developed an understanding of the Forbes Travel Guide Foundations of Hospitality Training while exhibiting exceptional service, with local revised restrictions incorporated.

This free interactive session will provide tools to guide employees as to how to “capture golden nuggets” and how to exude pride while focusing on guest name usage as part of their daily interactions. This is a 60-minute session followed by a 15-minute Q&A.