Forbes Travel Guide Online Hospitality Webinar – Leadership

This badge earner has developed skills in  “Wellness & Service vs. Hospitality”. The Wellness discussion included how the Luxury travelers’ expectations have evolved over time. The Service vs. Hospitality discussion included the relationship and understanding that both service and hospitality are critical in the luxury segment; highlighting the distinct differences between the two and how to embrace strategies for execution.

The webinar was 90 minutes in duration, followed by a 15-minute Q&A with your Forbes Travel Guide Executive Trainer.